Privacy statement

Privacy Statement The Wise Sailor

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This is the privacy statement of The Wise Sailor B.V., a private limited company (hereinafter: The Wise Sailor), located at Jansbuitensingel 6 (6811AA) in Arnhem and registered with the Chamber of Commerce under number: 42076422. This privacy statement explains how The Wise Sailor handles the processing of personal data. The Wise Sailor exercises the utmost care when processing personal data.

 

Collection of Personal Data

 

If you use The Wise Sailor’s services, you will provide certain personal data to The Wise Sailor yourself, or your personal data will be collected in connection with the agreement. Personal data refers to all data relating to an identified or identifiable natural person.

 

Categories of Personal Data

 

The Wise Sailor processes, to the extent relevant to the provision of services, the following categories of personal data, among others:

• personal, contact, and name and address details, including name, address, ZIP code, city, phone number, and email address;

• business information, including company name, VAT number, and Chamber of Commerce registration number;

• invoicing and payment information;

• account and access information, to the extent necessary for the provision of services;

• communication data;

• other personal data provided by you;

• personal data that The Wise Sailor receives from third parties in connection with the performance of the agreement.

 

Purpose of Processing

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The personal data processed by The Wise Sailor is intended to:

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• contact you;

• provide the services;

• prepare quotes and execute agreements;

• conduct audits, analyses, training sessions, coaching, and other services;

• process payments and administration;

• comply with legal obligations;

• improve our services and website;

• carry out marketing and communication activities, to the extent permitted;

• send newsletters or other information, to the extent there is a valid legal basis for doing so;

• exchange data with third parties if this is necessary for the performance of our services.

Legal Basis for Processing

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The Wise Sailor processes personal data exclusively on a legal basis, including:

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• the performance of a contract;

• compliance with a legal obligation;

• a legitimate interest;

• consent given by the data subject.

Necessity of Processing

 

The processing of personal data may be necessary to provide The Wise Sailor’s services. If the required personal data is not provided, The Wise Sailor may not be able to provide its services in full or in the desired manner.

 

Automated Decision-Making

 

In cases of automated decision-making, including automated analyses or AI-supported processes, such decision-making is carried out by systems or software without full human intervention. The data subject remains responsible for the accuracy and completeness of the data provided for this purpose.

The Wise Sailor does not guarantee that the results of such processes are error-free, complete, or usable without human verification.

 

Retention Period

 

The Wise Sailor does not retain personal data longer than is necessary for the purposes for which it is processed, unless a longer retention period is required by law or regulation or is necessary for the establishment, exercise, or defense of legal claims.

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Processing by Third Parties

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The Wise Sailor shares personal data with third parties only if this is necessary for the performance of the agreement, for business operations, or to comply with laws and regulations. Examples include:

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• payment service providers;

• accountants or bookkeepers;

• software vendors;

• website administrators or hosting providers;

• contractors or business partners engaged by The Wise Sailor;

• other third parties to the extent necessary for the provision of services.

If personal data is shared with third parties that qualify as data processors, The Wise Sailor will, where necessary, enter into appropriate agreements regarding the processing of personal data.

 

Security of Personal Data

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The Wise Sailor takes the protection of personal data seriously and implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing.

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Minors

 

If you are under 16 years of age, you may only provide personal data to The Wise Sailor with the consent of your parent(s) or legal guardian, to the extent that such consent is required by law.

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Data Subject Rights

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To the extent permitted by law, you have, among others, the following rights:

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• the right of access;

• the right to rectification;

• the right to erasure;

• the right to restriction of processing;

• the right to data portability;

• the right to object.

If you wish to exercise any of these rights, please contact us at info@thewisesailor.com.

 

Complaints

 

If you have a complaint about how The Wise Sailor handles your personal data, or if you wish to exercise any of your rights, please contact us at info@thewisesailor.com. In addition, you have the right to file a complaint with the Dutch Data Protection Authority.

 

Changes to the Privacy Statement

 

The Wise Sailor reserves the right to amend this privacy statement. The most recent version is published on The Wise Sailor’s website.

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This version was last updated on July 24, 2026.